Amplity's Remote Engagement Center has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” as an Outsourcer for Pharmaceutical Phone Support. Our Remote Engagement Center has been providing remote engagement for decades, responding to patients, caregivers, and healthcare providers (HCPs) on behalf of our pharmaceutical clients.
J.D. Power 2021 Certified Customer Service Program recognition is based on successfully completing an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc.
All of Amplity's Capability Development programs are CPD accredited. We're considered a pioneer of the CPD Center of Excellence. CPD is recognized by professional bodies and government regulators around the world, with extensive focus on mandated healthcare.