Amplity's Remote Engagement Center has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” as an Outsourcer for Pharmaceutical Phone Support. Our Remote Engagement Center has been providing remote engagement for decades, responding to patients, caregivers, and healthcare providers (HCPs) on behalf of our pharmaceutical clients.
J.D. Power 2021 Certified Customer Service Program recognition is based on successfully completing an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc.